Checking Your Insurance Benefits

In order to make her nutrition counseling services for people with eating disorders or desiring intuitive eating more accessible, Christina Frangione, RD is an in-network provider with Aetna, Cigna, Tier 1 Northwell Direct, and Empire NYSHIP health insurance plans.

Before beginning treatment with Christina, please call your insurance carrier to determine your plan’s benefits for in network or out of network coverage. Below are general guidelines for insurance plans, however your specific plan may be different. You are responsible for knowing your insurance benefits as having insurance is not a guarantee of coverage. 

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Health Insurance Benefits for Nutrition Counseling at a Glance

Aetna Plans

  • As of 8/8/23 we no longer require a physician’s referral for billing most Aetna plans, however we do need an ICD-10 diagnosis codes from your physician (or mental health provider for eating disorder codes). We can obtain this either through a fax from your doctor’s office at 631-812-5292 prior to your first appointment or from a screenshot or download from your doctor’s client portal.  
  • In general, Preventive “Healthy Diet Counseling” is covered at no cost for people with “obesity” alone (BMI 30+), or “overweight” (BMI 25-29.9) who also have a cardiovascular risk factor (i.e. hypertension, dyslipidemia, impaired fasting glucose, or the metabolic syndrome).
  • Most other diagnoses (including eating disorders) are covered as medical and may apply to deductible/copay/coinsurance.  Most Aetna plans cover up to 26 visits per plan year.
  • Some Aetna plans do not have any nutrition counseling benefits, so it is important to verify benefits prior to your visits to avoid any surprise charges.

Cigna Plans

  • Generally, at least 3 visits are covered in full each year. Many plans cover additional visits that may apply to deductible/copay/coinsurance. Many plans exclude eating disorders and diabetes from plan visit limits, so you may have unlimited visits.
  • We will need an ICD-10 diagnosis code from your physician (or mental health provider for eating disorder codes). We can obtain this either through a fax from your doctor’s office at 631-812-5292 prior to your first appointment or from a screenshot or download from your doctor’s client portal.  
  • Some Cigna third party administrator plans do not have any nutrition counseling benefits, so it is important to verify benefits prior to your visits to avoid any surprise charges.

Empire NYSHIP Plans
  • NYSHIP generally covers unlimited nutrition counseling visits with a $25 copay per visit and no copay for members with a BMI of 25 or above.
  • We will need an ICD-10 diagnosis code from your physician to bill with a BMI code of 25 or above. We can obtain this either through a fax from your doctor’s office at 631-812-5292 prior to your first appointment or from a screenshot or download from your doctor’s client portal.  
Northwell Direct Tier 1
  • Northwell Direct generally covers only 4 nutrition counseling visits per lifetime unless there is a diagnosis of diabetes, “obesity” (BMI of 30 and over), or an eating disorder. These diagnoses often get unlimited visits with copay/deductible/coinsurance applied.
  • We will need an ICD-10 diagnosis code from your physician to bill with any of the above codes for unlimited visits. We can obtain this either through a fax from your doctor’s office at 631-812-5292 prior to your first appointment or from a screenshot or download from your doctor’s client portal.  
Blue Cross Blue Shield (BCBS) and United Healthcare
  • We are considered out of network with BCBS and United Healthcare. These plans often have out of network benefits in which you pay the provider directly and then submit claims to your insurance company. Your insurance company then reimburses you for a percentage of your payment after deductible/coinsurance/copay.
Medicare/Medicaid
  • This practice has opted out of Medicare and does not participate in Medicaid. For patients with these insurance carriers, we may be able to offer reduced fee sessions if available.
step by step explanation for how to use your out of network benefits:
1) call your insurance
2) pay for your session at time of visit
3) receive your invoice
4) send the superbill to your insurance
5) receive a check